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**  NO BOIL WATER ADVISORY  ** 

 ****ATTENTION****

DISTRICT OFFICE WILL BE CLOSING @2:00 PM ON SEPTEMBER 18.2019. FOR AN OFFICE STAFF TRAINING EVENT.

IN PERSON PAYMENTS WILL NOT BE ACCEPTED DURING THIS TIME-FRAME BUT ON-LINE PAYMENTS AND THE PAYMENT BOX@1521 FIELDSTONE DRIVE WILL BE AVAILABLE FOR OUR CUSTOMERS.

WE WOULD LIKE TO THANK YOU IN ADVANCE FOR YOUR COOPERATION DURING THIS TIME, OFFICE SERVICES WILL RE-OPEN THURSDAY SEPTEMBER 19.2019.


WATER LEAK TIPS

FOLLOW THESE STEPS TO DETERMINE YOU HAVE A WATER LEAK:

  • LOCATE YOUR WATER METER. ( USUALLY LOCATED IN YOUR FRONT YARD).
  • REMOVE THE METER LID.
  • OPEN THE PLASTIC LID TO THE REGISTER IN THE METER BOX.
  • CLEAN THE DIRT AND DEBRIS OF THE REGISTER.
  • READ YOUR WATER METER AND WRITE DOWN THE READING.
  • DO NOT USE ANY WATER.

READ YOUR METER AGAIN IN 15 MIN. IF THE READING HAS CHANGED, THAT WOULD INDICATE YOU HAVE A LEAK.

FOLLOW THESE STEPS TO ISOLATE YOUR LEAK:

  • LOCATE THE SHUT-OFF VALVE TO YOUR HOME AND TURN OFF. READ YOUR WATER METER AGAIN.
  • WAIT 15 MIN AND READ YOUR METER AGAIN. IF THE WATER METER READING REMAINS THE SAME, THE LEAK IS INSIDE THE HOME AND YOU STOPPED THE LEAK WHEN YOU TURNED OF THE MAIN SHUT-OFF VALVE.
  • IF THE WATER METER READING HAS CHANGED YOUR LEAK IS OUTSIDE YOUR HOME AND IS LOCATED IN THE LINE, OR ANOTHER AREA NOT CONTROLLED BY THE MAIN SHUT-OFF VALVE TO YOUR HOUSE.
  • YOU CAN REPEAT THIS PROCESS FOR EACH SHUT-OFF VALVE YOU HAVE UNTIL THE METER READING DOES NOT CHANGE.







The South Anderson Water District is not affiliated with DOXO or any other bill payment services.


To guarantee that your payment is received by our office in the appropriate time frame we ask that you please use SOUTHANDERSONWATER.COM 


Customers making payments through all 3rd party entities are subject to any additional penalties or charges to the account if the district has not RECEIVED payments by the appropriate due date.



DISCONNECTED ACCOUNTS

If your service has been disconnected you must contact our office to have service restored in a timely manner.  Payments made through SOUTHANDERSONWATER.COM after disconnection do not reflect the current balance on your account.  Service will NOT be restored to your residence until all fees applied due to disconnection are paid in full.


WHAT'S NEW?

THE 2018 CONSUMER CONFIDENCE REPORT

2018 South Anderson Water District annual report is available.  This report contains important information about your drinking water.  Please go to http://www.krwa.org/2018ccr/southanderson.pdf  to view your 2018 annual quality report or to request a paper copy call (502)839-6919.



MISSION STATEMENT

THE DISTRICTS MISSION IS TO PROVIDE THE RESIDENTS OF RURAL ANDERSON COUNTY WITH A SAFE, POTABLE SUPPLY OF DRINKING WATER IN THEIR HOMES AND BUSINESSES.