Welcome To
South Anderson
Water District
In case of an emergency, please call (502) 680-1115
Please check the “News” page for a list of all current district advisories.
Our Mission
The South Anderson Water District was founded in 1974 by a group of Anderson County citizens to provide a clean water supply to the rural residents of the community. This group of citizens approached the Farmers Home Administration for guidance on how to create a water provider to the people of the area. Upon FHA advice, an engineering firm was selected to design the infrastructure and an attorney to prepare the easements and other necessary documents for our initial project that included 10.2 miles of water main and one storage tank to serve 179 residents and farms.
As the years have passed and multiple expansion projects have been completed, the district has expanded from the initial 10.2 miles, one tank, and 179 households. The district currently has over 225 miles of water main, 6 storage tanks, and serves over 3000 customers. The district has achieved, through frequent expansion, the ability to provide water service to all residents located in its service area. Our board of commissioners and staff strive to maintain the trusted and reliable service that our customers have depended on throughout the years and continue to improve and update our system to supply the needs of the people of Anderson County.
Frequently asked questions
Call our office during business hours for assistance with starting a new account.
Bills are mailed out on the 10th of each month, payment on accounts are due by the 25th of the month.
Call our office and schedule a day to have your account disconnected. The account holder is responsible for the charges that are recorded through the meter until a disconnect is requested.
All customers are required to pay an account deposit, some accounts also require a sewer deposit before starting service.
State mandates require the district to be provided a copy of the plumbing permit prior to serving water to your property. The permit is acquired from the Anderson County Health Department.
Meter locations are sometimes located several feet from the main providing service. This is primarily due to the size of property, time service began, or building location.
Copies can be obtained by contacting our office. (Proof of account holders identity is required)
Customers that have had a leak over 10,000 can request a “leak adjustment” on the amount billed. Please call our office for instructions on how to qualify for this discount. Payment agreements are sometimes required for emergency events.
The district does not provide, recommend, or is affiliated with any company that provides these services.
Customers who do not require service all year can contact our office and request a ” winter cut-off”, this will disconnect the water service until you return. There is a $25 fee to restore service when you return, but, there are no minimum monthly charges during this period. Customers requesting this service are required to call our office 3 days in advance of their return to ensure service is restored at the residence.
Some customers prefer to pay ahead on their account to avoid the possibility of receiving late penalties for payment or disconnection of service. Payments can be made by reviewing the information tab.
Payments received after 4:00p.m. are subjected to be re-connected the following scheduled workday.
Customers requiring service be restored before the next scheduled workday will be subjected to an “after hours” charge of $75.00 to have service restored. This must be paid prior to the districts dispatching an employee to your residence.
Yes, a $25.00 fee applies to each returned check. This fee and past due amount must be paid prior to having service restored if the account has been disconnected.
Pay Online or Over the Phone
We are proud to offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online link to get started. To pay over the phone, you can call the automated system at (502) 395-6387.